Local Delivery (Within Malaysia)
- We charge via Ninja Van shipping: Peninsular Malaysia RM8, Sabah & Sarawak RM15.
- Tracking numbers are emailed (Check Junk/Spam) once posted.
- We deliver through Ninja Van.
- All orders will be post within 7 working days (Monday – Friday) via Ninja Van and a tracking number will be emailed to you once it is made available.
- Ninja Van is a next day delivery service and makes deliveries Monday – Saturday, excluding the first Saturday of every month and local public holidays (Malaysia).
- Please note that it may take up to 24 hours before your tracking code appears in Ninja Van’s tacking system.
- If customers do not receive their order within 7 working days after receiving tracking number via email from us, please contact firstname.lastname@example.org or to track your shipment at https://www.ninjavan.co/en-ph/tracking
International Delivery (Worldwide)
- We offer international shipping via Ninja Van International.
- Shipping charges will depend on the quantity/weight of each parcel.
- Our system will automatically calculate the weight and the amount you should pay will be display at the end of the order process.
- Transit time normally within 3 – 5 working days.
- Tracking numbers will be provided by email once order has been processed.